THE COCO & LOLA BLACK FRIDAY SALE 2023 FAQ

What is a Sale Item?

A Sale item is any item that has been purchased with the 25%, 30%, 40%, 50% off discount. A code is required at checkout to receive this discount.

There are some Exclusions from The Coco Black Friday Sale 2023 event where the discount will not apply. 

Full priced items with the 25%, 30%, 40% 50% off purchased Online during The Coco Black Friday Sale 2023 offer can only be returned for a Store Credit.

What is a Final Sale Item?

A Final Sale Item is any item that is further reduced with an additional discount. This additional 25%, 30%, 40%, 50% requires a code at checkout to redeem the discount.

There are some Exclusions from The Coco Black Friday Sale 2023 event where the discount will not apply. 

Sale Items (marked Final Sale) purchased during the The Coco Black Friday Sale 2023 with the further 25%, 30%, 40% 50% off promotion can not be returned unless deemed faulty by Coco & Lola.

Can I return an item I purchased on sale?

Full priced items with the 25%, 30%, 40%, 50% off purchased Online during The Coco Black Friday Sale 2023 offer can only be returned for a Store Credit. 

Sale Items (marked Final Sale) purchased during the The Coco Black Friday Sale 2023 with the further 25%, 30%, 40% 50% off promotion can not be returned unless deemed faulty by Coco & Lola.

Do I need a discount code to shop The Coco & Lola Black Friday 2023 Sale?

Yes you you will need to use the below discount codes 

TAKE25

TAKE30

TAKE40

TAKE50

How long will it take to receive my item purchased during The Coco & Lola Black Friday Sale 2023?

All orders purchased during The Coco Black Friday Sale 2023 may take up to 5-7 business days (excluding weekends) to be dispatched. You’ll receive an email with the tracking details upon fulfilment of your order. Rest assured our online team is working hard to have this delivered. 

Orders purchased during The Coco Black Friday Sale 2023 will begin dispatching from Wednesday 22nd November 2023. 

Can I cancel my order?

Orders purchased via our Online Store and during The Coco Black Friday Sale 2023 are unable to be canceled. Please review your order closely before checking out to ensure you have selected the correct items.

Will I have to pay for Duties and Taxes?

Payment for all customer clearance and taxes are the responsibility of the customer. Coco & Lola take no responsibility for any additional changes incurred for orders internationally. 

 For further information, we recommend contacting your local customs office.

What happens if I have only received a portion of my order?

This means your order has been wrapped with love from multiple Coco & Lola Boutiques and means more goodies to open. You would have been sent 2 or more tracking numbers to keep an eye on your remaining pieces. 

There may be a slight delay in shipping timeframes due to the different locations your order has been dispatched from.

Can I purchase and order for Click & Collect during The Coco & Lola Black Friday Sale 2023.

Yes you can! 

We are excited to be able to offer our Click and Collect service during  The Coco Black Friday Sale 2023. Due to the overwhelming response to our sale event, there is a slight delay on when Click and Collect orders will be ready at your selected boutique.

Our Online Customer Care Team will send you an email when your order is ready to collect at your selected boutique. Please allow up to 5-7 days for all Click & Collect orders to be ready for collection. 

Can I shop The Coco & Lola Black Friday Sale 2023 at the Coco & Lola Boutiques?

Yes you can! Our Toorak, Nedlands, Double Bay and Manly boutiques are open during The Coco Black Friday Sale 2023.